Terms and Conditions of Use

Before registering with us you must read, and agree to the following terms and conditions. We reserve the right to modify these terms without notice. Any changes go into effect upon being posted to this page.

  • We will never share your email address with anyone
  • You have the option to unsubscribe from our newsletter list when you receive emails from us
  • If you unsubscribe from our newsletter, you will still receive email notifications regarding the status of your order when you make a purchase
  • All information provided will remain confidential and will not be shared with any other parties
  • When placing an order you agree that you are the authorized owner of the credit card used for payment
  • By placing an order you accept responsibility for paying any taxes or duties applicable on your order, as determined by the shipping address jurisdiction
  • By placing an order you agree to the shipment of goods on the invoice
  • By confirming your order, you are providing express permission to allow us to store cookies, shopping information, and send status and reminder emails 
  • We reserve the right to refuse orders if we deem them to likely, or perceive a risk of fraud. 
  • By opting to agree to our Terms and Conditions you are also agreeing to our privacy policy and to allow us to contact you with offers
  • You accept that our website is provided as is, and we are not responsible for any damages caused by using or misusing it
  • You accept that product claims and information are provided by the manufacturer and are not warranted by us

Free Shipping across Canada

on all orders across Canada (no minimum)

Certified Authentic Products

all products are purchased direct from the manufacturer

Easy Warranty Replacement

simply return directly to us for replacement

Product added to wishlist
Product added to compare.

Our refund and exchange policies are as follows:

Returns must be pre-arranged by requesting a return via our Contact Us link. 

For most returns, we will provide you with a link to obtain a return shipping label, free of charge. Returns must be arranged with us within 30 days of the date of purchase. Refunds will only be issued if the product is unused, in it’s original packaging. and in sellable condition (as determined by us upon receipt).

Defective products and products under Warranty will be replaced and/or given an online store credit at our discretion, and based on product availability. If you are not happy with the performance of a product or feel that it is defective, please contact us to discuss a replacement product or an online store credit, which may be issued, at our discretion, as determined on a case by case basis.

For all exchanges and/or replacements, the new item will be sent to you once the returned item is received by us

When a purchase is made at the store level, you have the option to return/exchange the product at the store, or you may send it to our Head Office via Canada Post.  Simply package the product with a copy of the receipt and mail it to 101 Jevlan Drive, Vaughan, ON, L4L 8C2. Please write the store location (and salesperson if possible) on the receipt. When we receive it, you will receive a full refund or exchange on your purchase.

Please Note that for reasons of health & hygiene - appliances, tools, hair extensions, and products that are used directly on your hair, skin, or nails, cannot be exchanged unless defective